Cookies and Privacy
because your privacy matters
Cookies

Like most websites, UrbanGems.nl uses cookies to optimize your experience on our website.

 

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

 

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

 

We have compiled a list of the most common browsers and how to control the behaviour of cookies on your device:

Microsoft Internet Explorer 8.0 - 11.0

Select the ‘Tools->Internet Options’ menu item, and then open the ‘Privacy’ tab – you can then adjust the slider to block or allow various categories of cookie. Alternatively by clicking ‘Advanced…’ you can exercise finer control over the browser’s behavior, choosing whether to accept, block, or prompt for cookies originating either on the website you are visiting (first party cookies) or originating from websites other than the one you are visiting (third party cookies, typically used by banner advertisements hosted on an advertiser’s website).

Google Chrome

Click the ‘parallel bars’ menu button, choose the ‘Settings’ option, then scroll down and click the ‘Advanced’ link. Alternatively for older versions of Chrome choose ‘Options’ on the ‘Customize and control’ menu, then open the ‘Under the Bonnet’ tab. In the ‘Privacy and security’ section, click on the ‘Content settings…’ button and then the ‘Cookies’ option. Set the required cookie behaviour – add URLs to the ‘Block’, Clear on Exit’ and ‘Allow’ sections to configure cookie behavior for specific websites.

Firefox 7.0 and up

Use the ‘Tools->Options’ menu item (may be under the Firefox button or ‘parallel lines’ menu button), then choose the ‘Privacy’ tab. Set the ‘Firefox will:’ option to ‘Use custom settings for history’. Now you can choose whether cookies are enabled for websites you visit and third party websites, and if so how long they will persist. You can also use the ‘Exceptions’ button to override the settings for particular websites.

Safari (Apple)

Choose ‘Preferences…’ on the ‘Settings’ or ‘Edit’ menu (Windows) or the Safari menu (MacOS), then open the ‘Privacy’ tab. Now set the required cookie behaviour.

Android Browser

Tap the ‘Internet’ icon to start the browser, then press the phone’s menu button. From the list of options, choose ‘More’, and then select ‘Settings’, then ‘Privacy and Security’. Scroll down the resulting list and check or uncheck the ‘Accept Cookies’ item.

Iphone or Ipad

From the home screen tap the ‘Settings’ icon, then choose ‘Safari’. Find the ‘Accept Cookies’ option and set the required cookie behaviour.

Blackberry

Open the browser from the home screen, then press the Menu key, followed by ‘Options’. Under ‘Privacy & Security’ you can choose whether or not to ‘Accept Cookies’. Press the Menu key and select ‘Save’ to save your selection.

Reservation and contact forms

To make a booking, or to contact us, we provide you with an online form, powered by Contactform7. We will only ask you to provide nescesary data for us to be able to contact you. In our case this is limited to your name, email adress and phone number. We need this information to send you a booking confirmation or to contact you in case we have urgent questions regarding your wishes.

 

Data handling and storing:

We recieve your reservation or question by email. Our website and email are hosted by Hostnet B.V. and your email will be stored on their servers. Only 1 person from our staff has acces to this mailbox. All data will be deleted from our servers within one month after your tour took place.

Your reservation will be entered in an encrypted Excel sheet. Your phone number and email adress will be deleted from this file within one month after your tour took place. Due to Dutch tax regulation we are obligated to store all invoices for a period of 7 years. After this 7 year period they will be deleted permanently.

 

Third parties:

Your data will not be used for commercial purposes. We will ONLY share your data with third parties if you have booked a combination with one of our partners. Our partners, just like us, require a name, email adress and telephone number in order to make a reservation, no other data will be shared.

 

Your rights

You are entitled at all times to inspect, rectify or delete your data from our servers. If you wish to do so, please send an email to info@urbangems.nl